Collection: Flat 60% Assured Buy Back on MacBooks
Terms & Conditions
Offer Period
The offer is valid from 01 September 2024 to 31 March 2025.
Opting for the Buyback Offer
| Subscription Period |
Price per Subscription (Exclusive of VAT) |
| 12 Months |
AED 150 |
| 24 Months |
AED 175 |
| 36 Months |
AED 200 |
Offer Price and Conditions
Ecity will pay the guaranteed price based on the conditions below:
-
Condition 1: Product in optimal condition.
-
Condition 2: Product with some wear but fully functional.
If the product does not meet Condition 1 or Condition 2, the offer is not valid.
| Subscription Period |
Condition 1 Guaranteed Price |
Condition 2 Guaranteed Price |
| 12 Months |
60% of the original purchase price |
45% of the original purchase price |
| 24 Months |
50% of the original purchase price |
30% of the original purchase price |
| 36 Months |
35% of the original purchase price |
20% of the original purchase price |
Eligibility Period for Returning the Product
The customer should return the product within 1 month of the subscription period's expiry.
| Subscription Period |
Purchase Date |
Return Window |
| 12 Months |
01 September 2024 |
01 September 2025 - 01 October 2025 |
| 24 Months |
01 September 2024 |
01 September 2026 - 01 October 2026 |
| 36 Months |
01 September 2024 |
01 September 2027 - 01 October 2027 |
Early Upgrade Option: Customers on 36-month and 24-month subscriptions can opt for an early upgrade within the specified period.
Note: Ecity will not accept product returns after the eligibility period.
Eligibility and Refund
Upon returning the product as specified, Ecity will issue a credit note for the guaranteed amount. This can be used to purchase any new MacBook product from Ecity. No cash refunds are allowed.
Proof of Purchase
The customer must present the original invoice to avail of the offer.
Proof of Replacement (If Applicable)
If the product was replaced by Apple under warranty, proof of replacement is required. The returned product should match the original specifications.
Data Deletion
Before returning the product, the customer must:
- Delete all personal data.
-
Deactivate iCloud account and other services.
Ecity is not responsible for any loss resulting from the customer’s failure to delete data.
Grading Criteria
| Condition |
Requirements |
| Condition 1 |
- No scratches on the screen
- 100% functional with original charger
- Up to 2 minor body scratches, no dents
- No issues with mic, speaker, buttons, camera, LCD, Wi-Fi, etc.
- No device locks (iCloud lock)
- No missing parts (back cover, buttons, keyboard)
|
| Condition 2 |
- Major scratches on the screen
- 100% functional with original charger
- Major scratches/dents on the back and housing
- No issues with mic, speaker, buttons, camera, etc.
- No device locks (SIM locks, iCloud lock)
- No missing parts (back cover, buttons)
|
Non-Acceptable Grading
- LCD dots, lines, discoloration, or screen burn
- Cracked or bent devices
- Non-functional components (Touch ID, Face ID, camera, keyboard, etc.)
- Device lock (SIM lock, iCloud lock)
- Missing parts (back cover, buttons, keyboard)
