Flat 60% Assured Buy back on MacBooks

Terms & Conditions

Offer Period

The offer is valid from 01 September 2024 to 31 March 2025.

Opting for the Buyback Offer

Subscription Period Price per Subscription (Exclusive of VAT)
12 Months AED 150
24 Months AED 175
36 Months AED 200

Offer Price and Conditions

Ecity will pay the guaranteed price based on the conditions below:

  • Condition 1: Product in optimal condition.
  • Condition 2: Product with some wear but fully functional.

If the product does not meet Condition 1 or Condition 2, the offer is not valid.

Subscription Period Condition 1 Guaranteed Price Condition 2 Guaranteed Price
12 Months 60% of the original purchase price 45% of the original purchase price
24 Months 50% of the original purchase price 30% of the original purchase price
36 Months 35% of the original purchase price 20% of the original purchase price

Eligibility Period for Returning the Product

The customer should return the product within 1 month of the subscription period's expiry.

Subscription Period Purchase Date Return Window
12 Months 01 September 2024 01 September 2025 - 01 October 2025
24 Months 01 September 2024 01 September 2026 - 01 October 2026
36 Months 01 September 2024 01 September 2027 - 01 October 2027

Early Upgrade Option: Customers on 36-month and 24-month subscriptions can opt for an early upgrade within the specified period.

Note: Ecity will not accept product returns after the eligibility period.

Eligibility and Refund

Upon returning the product as specified, Ecity will issue a credit note for the guaranteed amount. This can be used to purchase any new MacBook product from Ecity. No cash refunds are allowed.

Proof of Purchase

The customer must present the original invoice to avail of the offer.

Proof of Replacement (If Applicable)

If the product was replaced by Apple under warranty, proof of replacement is required. The returned product should match the original specifications.

Data Deletion

Before returning the product, the customer must:

  • Delete all personal data.
  • Deactivate iCloud account and other services.

Ecity is not responsible for any loss resulting from the customer’s failure to delete data.

Grading Criteria

Condition Requirements
Condition 1
  • No scratches on the screen
  • 100% functional with original charger
  • Up to 2 minor body scratches, no dents
  • No issues with mic, speaker, buttons, camera, LCD, Wi-Fi, etc.
  • No device locks (iCloud lock)
  • No missing parts (back cover, buttons, keyboard)
Condition 2
  • Major scratches on the screen
  • 100% functional with original charger
  • Major scratches/dents on the back and housing
  • No issues with mic, speaker, buttons, camera, etc.
  • No device locks (SIM locks, iCloud lock)
  • No missing parts (back cover, buttons)

Non-Acceptable Grading

  • LCD dots, lines, discoloration, or screen burn
  • Cracked or bent devices
  • Non-functional components (Touch ID, Face ID, camera, keyboard, etc.)
  • Device lock (SIM lock, iCloud lock)
  • Missing parts (back cover, buttons, keyboard)